How to clear a paper jam on the Samsung SCX-5530FN

The following instructions will help you if the message that appears shows PAPER JAM 0 Open / Close door on the Samsung SCX-5530FN.

Jam location – In the paper feed area (Tray 1, Optional Tray 2 *, or Multipurpose Tray) – Note that optional Tray 2 is a secondary paper tray and may not be installed.

Follow the steps to remove jammed paper in these areas.

(A) Paper jammed in paper tray 1

When paper jams in the feed areas, the message [Paper Jam 0] Open / Close Door will appear on the LED panel.

STEP ONE

Remove the paper tray from the cassette completely (IMPORTANT: After removing the tray, the paper can be seen as shown in the opposite image. DO NOT attempt to remove it at this time!)

SECOND STEP

Remove the toner cartridge completely. (Note: the cartridge contains both the toner and the ‘imaging drum’. The drum is light sensitive and must be covered while not in the copier).

STEP THREE

Locate the jammed paper in this area.

STEP FOUR

Hold the jammed paper at both corners and gently pull it toward you until the paper is completely cleared.

When the paper is completely removed, reinsert the toner cartridge into the machine and close the front door.

Install tray

It is important to remove all jammed paper and torn debris. If not completely removed, the jam message will remain.

If the jammed paper is not far enough forward for you to grasp, try the next step.

1. Firmly press down on the round metal bar and turn it counterclockwise until enough paper has advanced to hold it.

2. Follow step four

If, after following step 4, ‘Jam 0’ still appears on the LED display, check that no paper remains in the paper path.

STEP ONE

The machine must be placed face up, BEFORE doing this, please tape the ADF cover so that it will not be damaged when the copier is placed face up.

Remove the paper tray.

SECOND STEP

Disconnect the power cord and the 2 input cables.

STEP THREE

With the machine resting on its back, look for trapped paper scraps in the highlighted area to the side.

Note: You MUST remove the paper tray!

The torn paper MUST be removed for the “Jam 0” message to be cleared.

When the paper has been removed, return the machine to its operating position, reconnect the input and power cables, insert the paper tray, and start printing.